Frequently Asked Questions

Here are some common questions we receive about our products and chlorine dioxide odor removal in general.
Quantity
How many Room Shockers will I need?
The number of Room Shockers required depends on the size of your space. Each Room Shocker treats a room of up to 400 square feet. Use one odor eliminator per room for best results.
For severe odor cases, multiple applications may be necessary. Chlorine dioxide works by breaking down odor molecules at the molecular level—the more odor molecules present, the more ClO₂ is required to neutralize them.
Is this a one-time-use product?
Yes. Room Shocker and all our odor control products are designed for single use. They penetrate porous surfaces to eliminate odors in one treatment.
Safety
Can I stay in the house or vehicle while the product is in use?
While Shocker products are safe for humans, pets, and plants, you should not stay in a confined space while the product is working for an extended period. Like most cleaning solutions, it may irritate your eyes and throat.
Are there any safety precautions I should follow?
Yes. While chlorine dioxide is non-toxic when used as directed, it is a strong irritatnt. To ensure safety:
- ✔ Do not allow people or pets in the treated area while the product is actively working.
- ✔ For extra protection, wear a mask and protective eyewear during activation.
- ✔ Keep the area secure to prevent unintended access while treatment is in progress.
Personal Items
Do I need to remove or cover delicate items, food, or plants?
No, you do not. Our products are safe for plants, food, and other delicate items including electronic equipment. Chlorine dioxide (ClO₂) does not leave any harmful residue. However, we do recommend covering fish tanks as it could change the PH balance.
Flammability
Will I need to shut off the pilot or furnace in my house?
No, our Shocker products are not flammable at the low ClO₂ concentration released into the air. However, we recommend keeping the product at least 2 feet away from any open flame to prevent the packaging from coming in contact with the fire.
Residue
Will the product leave a residue that needs to be cleaned?
No, our product completely evaporates, leaving no residue whatsoever. Any remaining liquid in the delivery cup will break down into an eco-friendly saline solution.
Odor
Does the product have a smell?
You may notice a light chlorine smell immediately after use. To remove it, open doors and windows for 20–30 minutes to air out the space. The smell will fully dissipate. However, in humid conditions or when used in spaces with freshly cleaned carpets, chlorine dioxide molecules may take longer to dissipate. In some cases, a ClO₂ scent (similar to an indoor swimming pool) may linger for up to 24 hours. 💡 Tip: UV rays naturally break down chlorine dioxide, so increasing ventilation with fresh air and sunlight will speed up dissipation.
Versatility
Can I use Room Shocker in a car or Auto Shocker in a house?
No, each product is specifically formulated for its intended application.
- ✔ Room Shocker → For rooms and indoor spaces.
- ✔ Auto Shocker → For vehicles and enclosed automotive interiors.
Always follow the instructions for best results.
What can I use this product for?
Our products eliminate odors in homes, schools, hotels, motels, apartment buildings, warehouses, commercial properties, restaurants, bars, cabins, marinas, healthcare facilities, gyms, locker rooms, basements, restrooms, and more. They are widely used by realtors, property managers, and cleaning professionals.
Usability
How does the product work?
Our patented ClO₂-DMG technology releases nontoxic chlorine dioxide (ClO₂) vapor into any confined area. This vapor penetrates deep into porous materials, effectively breaking down odors at the molecular level. Unlike charcoal or carbon filters, which only trap odor particles in the air, our odor eliminator neutralizes them through oxidation—leaving your space fresh and clean.
What is the optimal temperature for activation?
For best results, activate the product in temperatures above 50°F. Since chlorine dioxide is a gas, colder temperatures slow its expansion. If used in temperatures below 50°F, the product will still be effective but will take longer to work.
Important Considerations
Why do I hear popping sounds after activation?
In some cases, you may hear crackling or popping sounds after activation. This is a normal part of the chlorine dioxide reaction process and does not occur every time. 💡 There is no need for alarm—the product is still actively releasing chlorine dioxide as intended.
Sales Tax Policy
How much tax will be charged on my purchase?
- ✔ Sales tax will be collected on all orders within California.
- ✔ For orders outside of California, customers are responsible for reporting and paying sales tax to their local tax agency.
Refund & Return Policy
What is your money-back guarantee?
We want you to be completely satisfied with your purchase. However, to prevent abuse, we have established the following policy:
- ✔ We will refund your purchase if the odor eliminator does not work as advertised.
- ✔ If you believe your product was defective, contact us for a return authorization.
- ✔ Refunds apply only to first-time customers and non-institutional sales (orders of 10 packs or less).
How do I return a product that didn’t work?
- ✔ Claims must be filed within 30 days of purchase—no exceptions.
- ✔ Contact our customer support team at 877-RX-BIOCIDE or email refunds@biocidesystems.com.
- ✔ Return both the inner and outer pouches in a resealable bag before packaging.
- ✔ Ship the product to:
Biocide Systems
Attn: Returns
388 Omar Street
Los Angeles, CA 90013
Shipping
How quickly will my order ship?
- ✔ Orders placed before 1:00 PM Pacific Time (PT) → Ship same business day.
- ✔ Orders placed after 1:00 PM PT → Ship next business day.
- ✔ Business days: Monday–Friday.
⚠️ Important Notes:
- ✔ The USPS guarantees next-day delivery to most destinations, but exceptions exist. Check their policy at www.USPS.com.
- ✔ Your postal carrier may refuse to leave the package if they believe it’s at risk of theft or vandalism.
Need Help?
If you have additional questions or need help selecting the right chlorine dioxide odor removal product, call us at 877-792-4624 or submit an inquiry online.
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Auto Shocker™ is a revolutionary chlorine bo...
Auto Shocker™ ClO2 Odor Eliminator Quick Release
- SKU: ASQR15 Manufacturer: Biocide Systems
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Auto Shocker™ is a revolutionary chlorine bomb for your car that uses chlorine dioxide vapor (ClO2) to break down volatile molecules and eliminate odors in your car for good. Unlike standard air fresheners, no masking agents are needed.
This chlorine dioxide car interior odor eliminator actively seeks out odor molecules in the tightest spaces of a vehicle’s interior, including floor mats, carpets, seat cushions, glove compartments, and visors. Vapors even reach into the air conditioning system to eliminate musty smells associated with mold and mildew.
- ClO2 permeates every surface to eliminate the worst of smells.
- Auto Shocker™ works on compact cars, full-size vehicles, and SUVs.
- Our chlorine dioxide car bomb cleans the air in the cabin and within the ventilation system.
- It eliminates odors permanently in 2-24 hours, depending on severity.
- This odor bomb works on up to 250 cubic feet of space, with no residue left behind.
For hard surface deodorization, guaranteed to work!
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Clean air plays an essential role in c...
Room Shocker™ ClO2 Odor Eliminator Quick Release Vapor
- SKU: RSQR15 Manufacturer: Biocide Systems
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Clean air plays an essential role in creating a quality interior environment. Utilizing Biocide Systems Room Shocker™ allows you to elevate a room’s atmosphere through easy-to-use, odor-eliminating technology. Room Shocker completely rids your space of nasty smells, unlike air fresheners that use masking agents. This odor elimination process hinges on a safe fumigation-style design that applies itself to every square inch of the room. Odorous molecules don’t stand a chance against Room Shocker.
Here are a few features that make Room Shocker so unique:
- Fast-acting odor elimination (4-24 hours)
- Safe and non-toxic design
- Cold water activates the odor-eliminating ingredients
- Measuring cup provided
- Destroys odors in rooms up to 400 sq. feet
- Requires no safety equipment to use
- Ability to handle severe odors like chemicals
Curious about the science behind this advanced odor eliminator for home? Check out our Room Shocker product description below.
For hard surface deodorization, guaranteed to work!
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Great savings on Room Shocker home odor elim...
Home Cleanup Bundle 4-Pack
- SKU: HCB4 Manufacturer: Biocide Systems
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Great savings on Room Shocker home odor eliminator! Get a $20 discount on a 4-pack which covers 1600sqft.
This revolutionary odor eliminator for homes works like a fumigation bomb, effectively reaching places other products can’t. It literally seeks out the odor-causing molecules like a smart bomb and will permeate walls, curtains, mattresses, floors, ceilings, cushions, rugs, and all nooks and crannies where odors get trapped. Room Shocker ClO2 odor eliminator changes the molecules that cause bad smells and completely eliminates severe odors, guaranteed.
Unlike room air fresheners that use masking agents to cover up offensive odors with perfumes and fragrance, each room odor remover bomb in this 4-pack will eliminate odor-causing molecules in a room or enclosed space up to 600 square feet. Room Shocker might be the only odor neutralizer for your house that can get rid of strong odors caused by animals, smoking, mildew, cooking, or decay.
Why do homeowners choose Biocide’s Home Cleanup Bundle?
- Save money on the best odor eliminator for a home with multiple rooms
- Fast and effective room smell eliminator that works in 4-24 hours
- Non-toxic and safe for the environment when used according to package instructions
- Word of mouth and positive customer reviews for our ClO2 vehicle, RV, and house odor eliminators
Order a money-saving Home Cleanup Bundle of Room Shocker odor eliminator now or read a description below of the science behind ClO2 and complete directions on how to eliminate odors from your home, cabin, or apartment with our eco-friendly Room Shocker odor eliminator for homes.
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Auto Cleanup Bundle 4-Pack
- SKU: ACB4 Manufacturer: Biocide Systems
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Great savings when you bundle! $20.00 discount on the best car odor eliminator for any vehicle interior!
If you have a compact, full-size or SUV, this 4-pack of our Auto Shocker™ car odor eliminator removes severe odors* from up to 4 vehicles, guaranteed. This chlorine dioxide car interior odor eliminator is not a masking agent or ordinary car air freshener. The power of safe chlorine dioxide changes the molecules that cause bad smells in your car.
Because Auto Shocker works like a car odor eliminator bomb it will effectively reach places that other products miss to safely eliminate the source of the unwanted odors. The ClO2 vapors will permeate the headliner, visors, seat cushions, glove compartment, carpet, floor mats and even the ventilation system. Auto Shocker car odor eliminator will even clear out your heating and air conditioning system of mildew or musty stale odors.
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DoggiCLEEN™ Skunk Spray
- SKU: DSS4 Manufacturer: Biocide Systems
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Our skunk odor remover works on all pets! Removing skunk smell from your dog or cat is simple and effective with DoggiCLEEN™ Skunk Spray.
- 110 ml spray bottle for easy application directly to your pet’s fur
- 8 oz separate bottle of activator for the 2-part odor removal process
- Combine both products when ready to use
- 100% non-toxic and non-carcinogenic
- Contains soothing aloe vera and leaves no residue
- Eco-friendly packaging
- Safe and effective for pets and people
Get rid of skunk odors off of your pet—guaranteed!
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Apartment Managers Professional 10-Pack
- SKU: AMP10 Manufacturer: Biocide Systems
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Room Shocker™ is the most effective odor eliminator for apartments, and this money-saving 10-pack includes enough Room Shocker™ to cover 4000 sq. ft. Ideal for property managers, real estate agents, and home restoration professionals, each Room Shocker™ in the bundle covers 400 sq. ft. with safe and effective odor-eliminating chlorine dioxide.
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RV Shocker uses our exclusive ClO2-DMG odor ...
RV Shocker™ ClO2 Odor Eliminator Quick Release Vapor
- SKU: RVQR15 Manufacturer: Biocide Systems
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RV Shocker uses our exclusive ClO2-DMG odor elimination technology to provide maximum deodorizing and odor removal from RVs. Each container of Biocide Systems RV Shocker can treat up to 300 cubic feet of space inside the RV, which is the equivalent of one small- to medium-sized RV.
For larger RVs, use multiple containers of RV Shocker ClO2 odor eliminator to treat the entire interior space. RV Shocker is guaranteed to leave your RV smelling fresh!
RV Shocker can eliminate odors in as little as four hours and a maximum of 24 hours, depending on the type of odors inside the RV. Our odor elimination product is safe for all RV interior types and offers these additional benefits:
- Does not mask odors but eliminates them at their source.
- Extremely safe, 100% biodegradable non-VOC and non-carcinogenic formula.
- Safe and easy to use.
- Perfect for intense odors and smells, including cigarettes, pet smells, urine, gasoline, fish, mold, mildew, rotten food, and more!
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Looking to deodorize the hard surfaces...
Liquid Shocker™ ClO2 Odor Eliminator
- SKU: LS15 Manufacturer: Biocide Systems
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Looking to deodorize the hard surfaces in your home? You’ve found the best product! Formulated especially for the deodorization of hard surfaces, ClO2 Liquid Shocker from Biocide Systems works on all organic and chemical odors.
Just one small container of our liquid deodorizer contains enough to generate up to 20 gallons of active chlorine dioxide! Use ClO2 Liquid Shocker to clean and deodorize countertops, walls, floors and more, with no dangerous residue. Safe for humans and pets, and guaranteed to work, or your money back.
Need more odor-busting power for your car, boat or pet? Start saving now on Marine Shocker, Home Cleanup, Skunk Spray, and more!